◆ Product · Dispatch

The Taxi Dispatch System Built to Scale With Your Fleet

Every busy shift comes down to the same thing: getting the right driver to the right job, fast. GoCabbi's taxi dispatch system automates that allocation in real time: automated and manual controls, live GPS-aware driver matching, and a business rule engine that handles the busy work, so your controllers can focus on the calls that actually need a human.

What Does a Taxi Dispatch System Do?

A taxi dispatch system is the software that receives bookings, decides which driver should take each job, and tracks that job through to completion. In practice, a good cab dispatch system needs to handle three things well: automated allocation for routine jobs, manual override for the ones that need a controller's judgement, and live visibility across every vehicle on the road at once.

GoCabbi's dispatch engine was built around that exact workflow, not retrofitted from generic logistics software.

Feature set

Key Features of the GoCabbi Dispatch System

Automated & manual dispatch controls

Let the system allocate routine jobs automatically, and step in manually for VIP accounts, complex multi-stop jobs, or driver-specific requests.

Intelligent driver allocation with GPS awareness:

Jobs go to the nearest suitable driver, not just the next one in a queue.

Scheduled and pre-bookings with reminders

Airport runs, corporate accounts, and advance bookings are queued and reminded automatically, so nothing gets missed on a busy shift.

Zone, tariff, and multi-company management

Configure pricing and coverage areas by zone, and run multiple company brands from a single back office if you operate more than one fleet.

Live map view and job bidding

See every vehicle's status at a glance, and let drivers bid on jobs where that fits your operation better than strict allocation.

Dispatch reporting

Job volumes, driver performance, and completion rates, without exporting to a spreadsheet to make sense of them.

Taxi Dispatch System Pricing

GoCabbi's taxi dispatch system pricing is built around a simple per-vehicle model, so cost scales directly with your fleet size rather than jumping in large tiers. There's no separate licence fee stacked on top, and onboarding, training, and UK-based support are included as standard, not billed as extras.

Because pricing depends on fleet size, current integrations, and which modules you need (dispatch only, or dispatch plus passenger/driver apps), the most accurate way to get a number is a quick call. Most operators have a clear quote within a day of their demo.

Why UK Operators Choose GoCabbi's Dispatch System

Operators searching for the best taxi dispatch system in the UK typically care about three things: how fast they can be live, whether support is actually UK-based, and whether the system can flex to their local licensing and zone rules. GoCabbi covers all three, UK-based support around the clock, configurable zones and tariffs to match local council licensing requirements, and typical go-live within a couple of weeks of signing up, including data migration from your existing taxi cab dispatch system.

FAQS

Frequently Asked Questions

How much does a taxi dispatch system cost?

Pricing is per-vehicle and scales with fleet size, there's no flat licence fee. Because the exact cost depends on fleet size and which modules you need, GoCabbi provides a tailored quote after a short demo call rather than a fixed public price list.

Most GoCabbi operators are fully live within a few weeks of signing up, including migrating existing driver, vehicle, and customer records from their previous system.

Yes. GoCabbi supports multi-company management, so operators running more than one brand or depot can manage them from a single back office.

Zones, tariffs, and workflows are fully configurable, so the system can be set up to match local licensing and council-specific requirements rather than forcing a one-size-fits-all setup.

See dispatch in action.

Book a personalised walkthrough for your operation.